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Tuesday, March 16 • 5:00pm - 6:00pm
How to Be an Emergency Response Technician (ERT)

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For many small businesses, the need for an IT person (aka "Emergency Response Technician" or "ERT") often falls on one employee who primarily has non-IT responsibilities. This humorous presentation will offer valuable tips and philosophies to improve the productivity, prioritization and sanity of that often-overwhelmed individual.
http://my.sxsw.com/events/event/5233

Tuesday March 16, 2010 5:00pm - 6:00pm CDT
7 Austin Convention Center

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